I thoroughly enjoyed having coffee with Glenn Baker, editor of NZBusiness Magazine yesterday. We shared lots of business ideas and thoughts about how we can work together to help small businesses succeed. Glenn gave me a tip to share and as obvious as it is, you always need to look deep in your heart and ask yourself how well you are doing this:
Your profits come from your customers. They rule your world. But how much are you interacting with them? Do they feel like the Kings and Queens of your Universe? Are they loved beyond compare? Are you showing them the respect they deserve?
Yes? Good for you.
No? Get to it!